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Evolve IP Announces Comprehensive Solution for Multichannel Contact Center Management

WAYNE, Pa.andnbsp;Evolve IP, The Cloud Services Company™, today announced the release of Evolve Contact Suite, a comprehensive multi-channel solution for its award-winning contact center. The suite delivers significant new capabilities and customizable, integrated tools that contact center managers need to create outstanding customer experiences, optimize agent productivity and drive insight-based business intelligenceandnbsp;decisions. The Evolve Contact Suite is uniquely positioned in the market with its capability to be deployed on top of a customer’s current phone system or be seamlessly integrated with Evolve IP’s hosted PBX and unified communications solution.
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