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JetBlue Partners with Gladly to Reimagine Customer Service for Air Travel

SAN FRANCISCO andJetBlue (NASDAQ:JBLU) and Gladly, a modern customer service platform, today announced a partnership that will enable travelers to have one continuous conversation with JetBlue’s customer support team across multiple communication channels. Gladly’s people-centered approach empowers companies like JetBlue to humanize the customer service experience by treating customers like people, not case numbers, and quickly get to the heart of the customer’s needs so they can be resolved efficiently. Click here for more.


Cellular News

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