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Sisense Earns andlsquo;Honorable Mentionandrsquo; in 2017 Gartner Peer Insights Customer Choice Award for Business Intelligence and Analytics

Sisense, disrupting the BI market by simplifying business analytics for complex data, has received an honorable mention in the Gartner Peers Insights Customer Choice Award for 2017 for Business Intelligence and Analytics. Click here for more.


Cellular News

Astute Solutions Receives 2017 CUSTOMER Contact Center Technology Award

Astute Solutions announced today that their CRM software, ePowerCenterTM, has been selected as a 2017 Contact Center Technology Award winner by TMC’s CUSTOMER Magazine. Click here for more.


Cellular News

Smart customer service app shortlisted for int’l award

The SWEEP Awards is a component of SWEEP, an internationally-recognized program under which Smart partners with the academe to raise the standards of engineering and IT education in the country. For more information on SWEEP, please visit https://www.facebook.com/sweepschools/ Click here for more.


Cellular News

Broadband InfoVision Awards: Changing Lives Award

broadbandawards2With just one week to go until this year’s Broadband InfoVision Awards ceremony in Amsterdam, we deliver our final category preview, ending on a suitably upbeat note with the Changing Lives Award.

This award recognises an initiative launched between July 2011 and June 2012 that significantly impacted telecommunications in the community and contributed to economic and/or social development.

The first nominee for this award is GreenTouch, a consortium of leading Information and Communications Technology (ICT) industry, academic and non-governmental research experts dedicated to fundamentally transforming communications and data networks, including the internet, and significantly reducing the carbon footprint of ICT devices, platforms and networks.

GreenTouch has been nominated for this award for the development of Bit-Interleaved Passive Optical Network (Bi-PON), described as the “next major leap” in passive optical network (PON) technologies, and capable of cutting the power consumption of current PON technology by a factor of 30.

By 2015, GreenTouch’s stated target is to deliver the architecture, specifications and roadmap – and demonstrate key components – needed to increase network energy efficiency by a factor of 1,000 from current levels. This will be accomplished by designing fundamentally new network architectures and creating the enabling technologies on which they are based.

Second on the shortlist is UK public/private partnership Superfast Cornwall, which has been praised as changing the lives of those who live and work in Cornwall and the Isles of Scilly, by offering fast broadband connections to almost everyone in this rugged and remote region.

The £132m ($ 214m) project is being funded jointly by the EU, telco BT and Cornwall Council, and will place 90 per cent of the region’s homes and businesses within reach of super-fast fibre-based broadband (80Mbps FTTC and 330Mbps FTTP), with the remaining ten per cent to be served by a combination of 4G wireless, ADSL2+ and other technologies.

Following a pilot trial involving eight small exchanges serving some 14,000 customers, deployment began in earnest in July 2011. By 2014, the performance of broadband services available at every one of the 250,000 homes and businesses in the West of England will have been vastly improved, and by 2015, either FTTC or FTTP will be available to around 90 per cent of homes and business in Cornwall and the Isles of Scilly.

Finally, Chinese firm ZTE has been shortlisted for the ICP Store it delivered to Swedish broadband operator Wexnet as part of a project to build a new access network that enables customers to choose different content providers/service providers that suit their individual needs, with all services being delivered over a single network.

The network needed to be smart enough to self-organise: all necessary configuration of the network equipments (access/aggregation/core switches) had to be done automatically when customers submitted subscriptions for specific services, allowing users to provision themselves.

After many rounds of in-depth discussion between Wexnet and ZTE, several ZTE solution engineers stayed in Sweden for around six months to help develop the network solution and do field trials. Back in Beijing, ZTE’s switch R&D centre also devoted lots of energy to the project, developing new features for switches.

This year’s Broadband InfoVision awards will be held in Amsterdam on October 17th. For more information and to register, please visit http://www.broadbandworldforum.com/awards/about-the-awards/

telecoms.com – telecoms industry news, analysis and opinion

cnPilot Wi-Fi Solutions From Cambium Networks Win SMB Techfest Best Product Award

ROLLING MEADOWS, Ill.andnbsp;Cambium Networks, a leading global provider of wireless networking solutions, today announced that its cnPilot™ Wi-Fi products have been awarded “best product” at the SMB Techfest event in Anaheim, California . Click here for more.


Cellular News

HSC wins the National Award 2015 for Outstanding Performance in the Services Category for Medium Sized Enterprises

andnbsp;We feel proud to announce that HSC is the winner of the National Award 2015 for Outstanding Performance in the Services Category for Medium Sized Enterprises. The NATIONAL AWARDS 2015 were presented on June 27, 2017 by the Union Cabinet Minister for MSME, Mr. Kalraj Mishra , in a felicitation ceremony held on the United Nations MSME Day in New Delhi . Click here for more.


Cellular News

EasyVista Named SIIA Business Technology CODiE Award Finalist for Best IT Service Management Solution and Best Higher Education Enterprise Software Solution

EasyVista, a leading provider of service management for IT organizations, today announced that EasyVista Service Management Platform was named a 2017 SIIA CODiE Awards finalist in the Best IT Service Management Solution and Best Higher Education Enterprise Solution categories. Finalists represent the best products, technologies and services in software, information and business technology. Click here for more.


Cellular News

MobiCom Wins Mongoliaandapos;s First andquot;Best Employer of Mongoliaandquot; Award, Praised for Maintaining Employee Friendly Work Environment

A consolidated subsidiary of KDDI, telecommunications carrier MobiCom Corporation LLC (head office: Ulaanbaatar, Mongolia, Chairman andamp; CEO: Tatsuya Hamada, hereinafter “MobiCom”) has been awarded “Best Employer of Mongolia”, which the Mongolia Ministry of Social Welfare and Labour [1] uses to recognize corporations that take efforts to maintain employee friendly work environments. Click here for more.


Cellular News

Verint Names Rogers Communications Top 2017 Engage Global Customer Award Recipient

MELVILLE, N.Y. andVerint® Systems Inc. (Nasdaq: VRNT) today announced that it has named Rogers Communications the top Engage Global Customer Award winner for 2017. The honor was presented at the Verint Engage™ Global Customer Conference taking place this week at the Universal Orlando Resort. Click here for more.


Cellular News

Broadband InfoVision Awards: Broadband Home Award

With just six weeks to go until the winners of this year’s Broadband InfoVision Awards are announced, we preview the shortlisted entries for the category Broadband Home.

This award recognises an excellent product, service, device or innovation in the area of the Broadband Home by a telecom solutions vendor or a broadband operator/service provider (fixed or wireless) launched between July 2011 and June 2012 which offered significant new prospects for increased revenue, managing costs, improving quality or increasing customer satisfaction.

First up is Geneva-based firm Advanced Digital Broadcast (ADB), which has been nominated for its Epicentro Software Platform, an advanced software platform which has been designed to manage the whole home network, activate services on new devices, and highlight and fix issues before the end-user even realises a problem existed.

Epicentro enables operators to overcome the challenges of the current fragmented connected home model which covers several industries (including consumer electronics, operators, over-the-top and verticals), and allows service providers to control, provide and upgrade the multi-vendor devices and services installed at their subscribers’ homes.

The software platform also enables operators to build valuable business partnerships with vertical providers (e.g. M2M, energy management, home automation) as it allows proprietary devices to interoperate within the managed connected home environment using the home gateway and the STB as hosting platforms.

New Zealand telco CallPlus Services has been nominated for its unlimited broadband plans – a novelty in the local market, which relies on a single fibre provider (Southern Cross) to connect it to the rest of the world, and thus suffers from bandwidth costs in the range of US$ 60/Mbps.

The country’s third-largest ISP, CallPlus launched an unlimited broadband plan in 2011 for US$ 50 per month, deploying deep packet inspection appliances from Cisco at the entry and exit points to its network and creating an automated script which mathematically calculates demand real-time, and dynamically adjusts bandwidth available to avoid any burst charges with its upstream provider.

CallPlus also deployed Oversi caches to localise the delivery of P2P and streaming traffic, its own Steam cache to localise the delivery of gaming content, Bluecoat Cacheflow 5000 caches to localise HTTP and streaming content, and used Google and Akamai Caches to localise content delivered by them. Together, these initiatives reduced its IP Transit requirements by an impressive 40 per cent.

The Digital Living Network Alliance (DLNA) has been shortlisted for its work on making the fully-connected digital home experience a reality through the DLNA Certified programme. This certification indicates that a device has been proven to “plug-and-play” with other DLNA-certified devices, enabling easier sharing of digital video, photos and music throughout the home network, wired or wirelessly, via Ethernet, Wi-Fi and optional MoCA.

The DLNA has already certified tens of thousands of device models from the world’s leading manufacturers, including: TVs, storage devices, mobile phones, tablets, cameras, printers, game consoles, PCs, photo frames, media adapters, set-top boxes, AV receivers, Blu-ray disc players and many other products. DLNA also recently began certifying software that is sold directly to consumers through retailers, websites and mobile application stores.

Chinese telecoms equipment vendor Huawei Technologies has been nominated by the judging panel for its Huawei Hybrid Video Solution, designed to enable broadband network operators to deliver video services to more users in more flexible ways, by providing a consistent and persistent end-user experience, across converging multi-device, multi-network environments.

In areas covered by an operator’s managed IP network, video can be delivered via high quality IPTV; outside this footprint, video can be delivered in HTTP adaptive streaming or downloaded. Moreover, traditional broadcast channels from satellite, terrestrial or cable are also available on the hybrid STB and shown in the mixed channel list together with IP-delivered channels.

The solution also includes the E-Home Center, Huawei’s smart set-top box, and companion device applications for both Android and iOS based smartphones and tablets, allowing users to manage, enhance and personalise their TV experience from a second screen. Based on an advanced media cloud architecture, Huawei’s Hybrid video solution can support more than 10mn customers.

French firm Sagemcom Broadband has been nominated for the Sagemcom F@ST 3965 Home Gateway, built around a native IPv6 core, which combines wire-speed access (supporting ADSL as well as all VDSL profiles), true Gigabit Ethernet to Gigabit Ethernet routing for fibre deployments, and two high-performance wireless interfaces – a 2.4GHz and also a 5GHz video-grade wireless interface for IPTV transport over the air.

The unit includes DLNA server capabilities (see above), and Sagemcom’s latest HG6 middleware to manage back-up or synchronisation of local media files with cloud based-content, enabling content on the hard disk to be automatically duplicated in the cloud.

The Sagemcom F@ST 3965 also supports unified voice services on all voice interfaces: local FXS, integrated DECT CAT-iQ interfaces and associated handsets, SIP phones of softphones available on LAN. A SIP proxy is implemented to offer those voice services across all interfaces, targeting mainly business applications.

French firm SoftAtHome (backed by Orange, Sagemcom and Etisalat) has been shortlisted for its CloudAtHome software solution, which provides operators with an easy-to-deploy software solution on both managed and retail devices that make it simpler for subscribers to transparently access and control content distributed between the home devices and the cloud. And since all the services are exposed as Web Services, they can be accessed by any device running HTML5 including set-top boxes, connected TV, mobiles and tablets through a new unified user experience.

CloudAtHome is made up of two main components: a cloud-based component that is deployed in an operator’s network, backing up up home content, aggregating content coming from the backup and from the network, and preparing it for access by different devices; and a home-based component that can be deployed on different managed devices in the home (including the home gateway and set-top boxes) depending on the operator’s choice and strategy.

The home-based component contains all the home-based features that are best hosted on the home side, including the following services: aggregation of content coming from different devices in the home LAN using DLNA technology; preparation for cloud back up with privacy and profiling rules; and preparation for access of content in the cloud by multiple and different home devices.

Finally, Technicolor (another French firm) has been lauded by the judges for its new Connected Home software suite and distributed framework, which it has codenamed Revolution (n.b. a new name will be chosen for its commercial launch).

The result of extensive development work, Revolution enables service providers to deploy services to a maximum number of customers, transparent of the hardware deployed – meaning that the life-cycle of applications or services in Revolution is independent of the lifecycle of the hardware. Services run independent of ecosystems, operating systems and networks (even in the cloud), and applications developed once run on any device.

Revolution is already under validation with some major service providers, and field trials are being rolled out at this very moment, and are expected to soon result in a massive roll-out and upgrade in existing customer premises equipment (CPE) in the field.

For more information on this year Broadband InfoVision Awards and to register, please visit http://www.broadbandworldforum.com/awards/about-the-awards/

telecoms.com – telecoms industry news, analysis and opinion